Privacy Policy

Last Updated: March 2026

1. Introduction

Expression Homes, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or communicate with us.

We operate solely within the United States and conduct business primarily in the state of California.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property or housing preferences
  • Any information you submit through forms, inquiries, or direct communication

We may also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

This information is used only to improve website performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and communicate with you
  • To provide information about manufactured homes and related services
  • To manage customer relationships and follow up on requests
  • To comply with legal and regulatory requirements
  • To improve our website and services

4. No Sale or Sharing of Personal Information

We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes.

Data will not be shared with third parties for marketing or promotional purposes.

Your information is used solely by Expression Homes, Inc. to communicate with you and provide our services.

5. Service Providers (Including CRM Use)

We may use trusted service providers to help us operate our business and manage communications, including customer relationship management (CRM) tools such as Follow Up Boss.

These service providers:

  • Act only on our behalf
  • Are contractually obligated to keep your information confidential
  • Are prohibited from using your data for their own marketing or promotional purposes

Your information remains private and protected at all times.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect about you
  • The right to request access to your personal information
  • The right to request correction or deletion of your personal information
  • The right to opt out of the sale or sharing of personal information (note: we do not sell or share personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information below.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website may use basic cookies or similar technologies to enhance functionality and analyze website traffic. These cookies do not collect personally identifiable information for marketing purposes.

You may disable cookies through your browser settings if you prefer.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Terms and Conditions:

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
  2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at hello@expressionhomes.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy here.

12. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

Expression Homes, Inc.